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Motionbox Blog

April 5, 2008

You Asked, We Listened

We recently asked our Premium members to take part in our Premium member survey to tell us all the things they like, dislike, and need on Motionbox.

This is a shout out to you, Motionbox members, to let you know that your voices do not go unheard here!

  • Your #1 request was to get better video quality, and that is exactly what we gave you when we launched our brand new HD player - indeed, a very special benefit of being a Premium member!

  • You wanted to upload your videos faster - changes we have already made and will continue to make are definitely going to keep improving this!

  • You told us you wanted to be able to make DVDs from your videos, and that is exactly what you'll be getting.....very, very soon.

You also gave us some high marks for Motionbox's ease of use and for our responsive customer support -- Aw, shucks! We thank you for your kind words.

We took all of your advice to heart and this is just the beginning of all the new improvements we'll be making based on your feedback. Thank you again for taking our surveys. Your voices do not go unheard!

Comments

I'm excited about the new HD player, but i can't seem to figure out I can upload and play videos on it?Where do i find that option? when I try to upload and browse my file, my HD format videos do not even show up on the list of compatible file formats.

Hey Shelly!

Could you let me know what kind of video capturing device you have and what the format of your HD video files is?

Thanks :)
Mona from Motionbox Support

how long will your site be down? 11PST June 2nd

Hi Missy,

Our site's down for Server upgrades and it's taking a bit longer than expected. We're definitely working on it and it should be back up shortly - sorry for any inconveniences!

Good news! We're back up :)

Thanks for your patience!

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